Tutorials

Instructions for setting up software, computers and network services.

 Remote Desktop

Installing Ivanti VPN software (Mac)

Connecting Using Screen Sharing (Mac to Mac)

Connecting Using Remote Desktop (Mac to Windows)

Connecting Using Remote Desktop (Windows to Windows)

 Wireless Connection

Connecting to the Building Wifi (Android)

Connecting to the Building Wifi (iOS 14+)

 Passwords

Changing Your Password(s)

Creating Secure Passphrases and Passwords

Setting a Master Password in Firefox (Windows)

Setting a Password for the OS X Keychain

Use BitLocker to encrypt your PC

 Google Calendar

Reserving Conference Rooms

Appointment Slots / Office Hours

Setting Out of Office Hours

Setting Working Hours

View Rooms and Resource Calendars

Viewing Other Users' Calendars

 File Servers

Connecting to a Network File Share or NAS Drive (Mac)

Connecting to a Network File Share or NAS Drive (Windows)

How to use Google Drive to Share a File

Accessing Your Faculty Lifesci Home Directory

 Email

Configuring Thunderbird

Configuring Gmail App (iOS)

Configuring Gmail App (Android)

 Printers

Creating a Print Queue (Mac)

Creating a Print Queue (Windows)

 Help Request

Technical support and general inquiries.

Submit Help Request